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SharedXpertise and its process and sector-specific Forums produces a variety of strategic, highly interactive events -- delivered by globally-recognized peers and industry experts -- for executives, managers and practitioners in the business transformation, shared services and business process outsourcing communities.  It also partners with other leading conference organizers around the world to ensure its members are aware of other knowledge-based, thought-provoking events.

Why our events are different


Next Events


Past Events

  • Transform or Fail - Executive Briefing
    • Executive Briefing
    Location: Brussels, Belgium
    Date: 07 Dec 2005
  • If you are interested in Shared Services and BPO but too busy to attend 2-3-days flagship events with dozens of presentations, the Executive Briefing series is just for you. Here you can choose the topic you prefer and attend a briefing in Brussels, London, Frankfurt or Paris, combining it with a business lunch, breakfast or dinner. In just two or three hours you will get ample focused information and useful tips on a specific subject, meet interesting personalities and discover new challenging issues.
  • IDC Outsourcing Forum West
    • Partner Event
    Location: Santa Clara, CA United States
    Date: 30 Jan 2006 - 31 Jan 2006
  • This two-day interactive Forum brings together senior executives charged with critical corporate shared services decisions and provides insight into the potential that BPO can deliver not only to your bottom line, but in gaining market share and competitive advantage, and driving innovation throughout your organization.
  • IDC Outsourcing Forum East
    • Partner Event
    Location: New York, NY United States
    Date: 28 Mar 2006 - 29 Mar 2006
  • The 3rd Annual IDC Outsourcing Forum East brings together enterprise decision-makers and senior executives to learn how to engage in Business Process Outsourcing (BPO) to drive innovation and bottom line impact within their organizations. This interactive program addresses BPO by vertical markets and functional areas, and has been expanded to include two dedicated tracks focused on overall BPO Strategy and BPO for Financial Services. Providing a diversity of perspectives attendees will learn first-hand from their peers through the sharing of best practice end-user case studies, as well as industry experts and IDC analysts.
  • Transform or Fail - Executive Briefing
    • Executive Briefing
    Location: London
    Date: 18 May 2006
  • The Executive Briefing is designed for executives who are considering outsourcing or establishing a shared services centre and are evaluating possible scenarios and solutions. The Executive Briefing will be centered around a panel discussion led by thought leaders from the outsourcing market.
  • Finance and Accounting Outsourcing in 2006: the Facts, the Insight, the New Era
    • Webcast
    Location: 10:00 am Central Daylight Time (GMT -05:00, Chicago)
    Date: 25 Jul 2006
  • The Research Institute's F&A Outsourcing (FAO) analyst team has been conducting major ongoing research of the service providers and buyers of FAO offerings across multi-process F&A domains, and will reveal some early findings from the forthcoming 2006 F&A Outsourcing report, including trends and dynamics from over 160 multi-process FAO contracts.
  • From Sourcing to Governance
    • Training Series
    Location:
    Date: 27 Nov 2006 - 30 Nov 2006
  • This series of training courses focuses on three fundamentals of business process transformation success: evaluating the available transformation options; contracting best practices; and an introduction to effective governance. Please note: Registration for this training series is closed!
  • Customer Satisfaction
    • Training Series
    Location: Finance and Procument How-To Days, Brussels, Belgium
    Date: 06 Mar 2007
  • .
  • Finance & Procurement How-To Days: Transform to Perform
    • Conference
    Location: Brussels, Belgium
    Date: 06 Mar 2007
  • SharedXpertise Finance & Procurement How-To Days provides the tips and techniques you need to generate higher performance from your finance & procurement operations. Enjoy the choice among executive briefings, workshops, training and plenty of networking opportunities in an insightful 2-day event.
  • Assessing and Evaluating
    • Training Series
    Location: SharedXpertise Training Centre, Brussels, Belgium
    Date: 21 Mar 2007
  • Financial Services Outsourcing Summit
    • Partner Event
    Location: American Conference Center, New York
    Date: 07 Jun 2007
  • Financial Services Outsourcing Summit 2007, presented by FSO Knowledge Xchange, is a premier one-day summit focused specifically on outsourcing in the financial services industry [banking, capital markets and insurance].
  • Corporate Process Management

    • Location: Berlin, Germany
    Date: 24 Sep 2007 - 25 Sep 2007
  • Implementation and improvement of harmonized and standardized global and company-wide processes
  • TPI Index Presentation Q3 07
    • Webcast
    Location: Webcast
    Date: 17 Oct 2007
  • The TPI Index provides deep insight into the global outsourcing marketplace for those monitoring industry trends. Our commentary is based on facts accumulated through our industry interactions represents 25 percent of the industrywide total contract value (TCV) awarded globally since 2000.
  • Finance Transformation Europe 2007: Strategy, Applications and People in Shared Services and BPO
    • Conference
    Location: Brussels, Belgium
    Date: 23 Oct 2007 - 25 Oct 2007
  • The annual Finance Transformation Europe conference, now in its 4th year, is a pan-European event bringing together more than 100 senior executives to exchange views and experiences on how to transform Finance and Accounting (F&A) activities within complex organizations. Leading F&A executives from trend-setting companies will present and share their winning strategies and best practices to help participants achieve business goals.
  • The 20th Anniversary of Shared Services: The Paths Not Taken & The Road Ahead

    • Location: Chicago, IL
    Date: 23 Oct 2007 - 24 Oct 2007
  • Twenty years ago this year some of the world's most innovative companies participated in the seminal study that kicked off the shared services movement. As we look back on 20 years of shared services, what pieces of their original visions have been realized? What has turned out to be fantasy? What challenges and opportunities lie ahead?
  • OutsourceWorld NY
    • Conference
    Location: Jacob Javits Center, New York, NY
    Date: 24 Oct 2007 - 25 Oct 2007
  • Don’t miss North America’s largest outsourcing conference & exhibition. Meet with IT, BPO & Call Center service providers in addition to government officials from all over the world.
  • Restructuring Outsourcing Agreements
    • Webcast
    Location: Webcast
    Date: 08 Nov 2007
  • An increasing number of outsourcing agreements are being restructured, often in the early years of the contract term. This webcast will look at the nature and cause of the misaligned relationships and recommend approaches to address the deficiencies.
  • Global Outsourcing 2007: A Frost & Sullivan MindXchange
    • Conference
    Location: Orlando, Florida
    Date: 02 Dec 2007 - 05 Dec 2007
  • With the latest trends, next and best practices, and the strategic, tactical and operational information you need to ramp up your global sourcing strategies, you and your team will walk away with the how, what, and why to develop the strategic partnerships to drive growth and increase operational efficiencies.
  • Outsourcing Institute NYC Mixer

    • Location: New York, NY
    Date: 11 Dec 2007
  • If the prospect of hearing results of the latest outsourcing trends, data, and learning about outsourcing relationship management best practices, benchmarking pros and cons while wrapping the day over a holiday drink with some of the top outsourcing power buyers, service providers and influencers in the US is appealing to you, then please join us on Tuesday, December 11th.
  • The 2007 Outsourcing Exhibition
    • Conference
    Location: Nuova Fiera di Roma, Rome, Italy
    Date: 11 Dec 2007 - 13 Dec 2007
  • the 2007 Outsourcing Exhibition – Enterprises and public administration services Exhibition/Congress – aims at gathering all the institutions, local organisations end enterprises operating in the services industry together in a way to represent all the various aspects of this market entirely, with special emphasis on all the entrepreneurial organisations operating in this industry seriously and competently, thus creating excellent pioneering models.
  • The Basics and Beyond: Relationship Management for Outsourcing Service Providers
    • Webcast
    Location: Webcast
    Date: 12 Dec 2007
  • Join guest speaker Danny Ertel, Founding Partner of Vantage Partners, to learn how providers can create their relationship management capability to distinguish themselves from the competition. A leading authority on outsourcing and relationship management, Danny will engage participants in a discussion about how they can articulate their approach to governance during the sales process and leverage their relationship management capability to generate maximum value from critical outsourcing deals.
  • Shared Services Summit
    • Conference
    Location: Victoria Park Plaza, London, UK
    Date: 11 Feb 2008 - 14 Feb 2008
  • Shared Services is still about delivering the most efficient services at the lowest possible cost, but to position your SSO for maximum growth and strategic development, you need to become a valued business partner.
  • SharedXpertise Finance Forum Webcast
    • Webcast
    Location:
    Date: 18 Mar 2008
  • The SharedXpertise Finance Forum is hosting a free webcast and discussion on Finance Transformation: The Roadmap to Success through Shared Services and Outsourcing on 18 March at 15:30 -16:30 CET (14:30 – 15:30 UK time).
  • Outsourcing Benchmarking
    • Webcast
    Location: Webcast
    Date: 20 Mar 2008
  • Outsourcing Benchmarking - measuring the right metrics for success
  • 12th Annual Shared Services Week
    • Conference
    Location: Omni Orlando Resort, Orlando, FL
    Date: 30 Mar 2008 - 03 Apr 2008
  • IQPC’s 12th Annual Shared Services Week is the largest annual gathering of Shared Services professionals in the world!
  • Good Governance Can Pay For Itself
    • Webcast
    Location: Webcast
    Date: 10 Apr 2008
  • Overwhelmingly, buyers recognize that outsourcing governance models, processes and capabilities are some of the most critical aspects of a successful outsourcing relationship.
  • HRO World Conference 2008
    • Conference
    Location: New York, NY
    Date: 15 Apr 2008 - 17 Apr 2008
  • The HRO World Conference, part of the 6th Annual NY HR WeekTM, April 15 - 17, 2008, at the Hilton New York, delivers the tools and knowledge you need to address the planning, implementation and management challenges involved in HR outsourcing.
  • TPI Index Presentation Global 1Q08
    • Webcast
    Location: Webcast
    Date: 16 Apr 2008
  • The TPI Index helps industry participants, enterprises and organizations keep pace and capitalize from the latest data on outsourcing trends.
  • TPI Index Presentation EMEA 1Q08
    • Webcast
    Location: Webcast
    Date: 17 Apr 2008
  • The TPI Index helps industry participants, enterprises and organizations keep pace and capitalize from the latest data on outsourcing trends.
  • Finance Transformation Europe 2008: Roadmap to Success through Shared Services and Business Process Outsourcing
    • Conference
    Location: Radisson SAS Royal Hotel, Copenhagen
    Date: 23 Apr 2008
  • The SharedXpertise Finance Transformation Europe conference is a pan-European event bringing together more than 100 senior executives to exchange views and experiences on how to transform finance, accounting and procurement activities within complex organizations. The conference is designed for senior level transformation leaders in finance, but is also highly relevant for executives in general management, procurement, IT, and operations. Finance Transformation Europe provides answers on the most significant ‘what’, ‘how’ and ‘when’ in finance transformation today.
  • Gartner Outsourcing Summit US
    • Conference
    Location: Washington, DC
    Date: 19 May 2008 - 20 May 2008
  • Prepare yourself for outsourcing by comparing notes with peers who are in the process of fine-tuning their outsourcing initiatives and benefit from their cumulative experiences.
  • Gartner Outsourcing Summit UK
    • Conference
    Location: London, UK
    Date: 02 Jun 2008 - 04 Jun 2008
  • Know what is new and problematic, and how to make the most of onsite, offsite, and off-shore arrangements by attending the Gartner Outsourcing Summit.
  • FAO Summit
    • Conference
    Location: New York, NY
    Date: 02 Jun 2008 - 03 Jun 2008
  • Most conference programs address how to measure success once you have engaged, but few cover the practical aspects of how to engage in the analysis and the internal approval processes and then select advisors and ultimately your provider.
  • Strategic Outsourcing
    • Conference
    Location: Palmer House Hilton, Chicago, IL
    Date: 05 Jun 2008 - 06 Jun 2008
  • Prepare yourself for outsourcing by comparing notes with peers who are in the process of fine-tuning their outsourcing initiatives and benefit from their cumulative experiences.
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