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Welcome to SharedXpertise!

SharedXpertise is an independent, global membership-based community of professionals focused on transforming business processes and functions.

We collect, share and advance peer-to-peer knowledge of business process transformation amongst our buyer/practitioner and provider members with the goal of helping all interested parties realize the greatest benefit possible from the collective industry knowledge through Industry Networking & Events, Learning & Insight, Publishing & Research, and Governance & Standards.


BPO Primer
Nobody Doesn’t Like... Outsourcing
Sara Lee joins a growing number of companies that are sending their finance work to low-cost third parties....
11 Dec 2008 | (News)
Wipro BPO to Set Up Business Shared Services Centre in Curitiba, Brazil for AmBev - the Largest Brewery Company in Latin America
Centre to Handle Finance & Accounting, Human Resources, Customer Services and Order Management Processes...
31 Oct 2008 | (News)



Shared Services
Shared Services Versus BPO
What Business leaders need to know when deciding about Internal or Outsourced Models...
29 Jul 2008 | (Thinking Point)
Extracting Full Value From Your Shared Services Organisation
Since the early 1990s, shared services have been seen as a key vehicle for transforming back office support activities, however many shared services organizations are failing to meet their...
08 Apr 2008 | (Thinking Point)



Locations
Accenture Expands Global Delivery Network with Opening of Delivery Center in Noida, India
Accenture (NYSE: ACN) has expanded its Global Delivery Network with the opening of the Accenture delivery center in Noida in the National Capital Region of Delhi, India, strengthening the...
14 Jul 2008 | (News)
The Benefits and Challenges of Globalization
This report, conducted by the Economist Intelligence Unit on behalf of EquaTerra and World 50, examines corporate attitudes to the risks and opportunities presented by global competition and...
16 May 2008 | (Thinking Point)



Leadership & People
HP to Acquire EDS
HP said it has signed a definitive agreement to purchase EDS for $13.9 billion ($25 a share) and has won the approval of boards....
14 May 2008 | (News)
ING to Acquire CitiStreet
The ING Group has reached an agreement to acquire CitiStreet LLC, one of the largest retirement plan and benefit service and administration organizations in the domestic defined contribution...
02 May 2008 | (News)



Supply Chain & Procurement
Hertz Selects ICG Commerce to Provide Procurement Outsourcing Services
The Hertz Corporation has signed a five-year contract with ICG Commerce for procurement outsourcing services to support its broader efficiency improvement and reengineering efforts....
21 Apr 2008 | (News)
Accenture and Universal Music Group Sign Digital Supply Chain Contract
Accenture has been selected to provide the next-generation digital supply chain for the international division of Universal Music Group....
12 Mar 2008 | (News)



Finance & Accounting
Hyatt Shared Service Center, LLC Selects Genpact to Provide Finance & Accounting Services
Hyatt Shared Service Center, LLC Selects Genpact to Provide Finance & Accounting Services...
29 Jul 2008 | (News)
FAO Today Announces Award Winners
In 2008, FAO Today starts the tradition of recognizing the best in each of seven categories of FAO industry leader with its FAO Today Awards....
17 Jun 2008 | (News)



Benchmarking
Internal Shared Services vs. BPO - Webcast
Can BPO provide more cost reduction, risk management, and quality improvement? When? Obtain a neutral perspective, clear evaluation criteria, and concrete examples....
29 Jul 2008 | (Case Study)
Atos Consulting to benchmark DWP’s finance shared service operations
Atos Consulting are undertaking a benchmarking project on behalf of the Department for Work and Pensions (DWP) covering their financial shared services operations. ...
19 Dec 2007 | (News)



Trends & Research
NelsonHall BPO Index Identifies Short-Term Slowdown in BPO Contract Signings Resulting From Credit Crunch
The NelsonHalls BPO Index for the quarter ending June 2008 shows that the BPO market has been impacted by the credit crunch with a decline in contract signings as organizations rethink their...
14 Jul 2008 | (News)
EquaTerra Advisor and BPO/ITO Service Provider Pulse Survey Results 1Q08
This edition of the Advisor and Service Provider Pulse Surveys reflects BPO and ITO market activity during 1Q08 (January through March 2008) and projections for the balance of 2008. It also...
16 May 2008 | (Survey)



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